Privacy and data-protection policy
We appreciate your visit to our website and thank you for your interest in our company, our products and our web pages. Protecting your privacy when using our web pages is important to us. Therefore, please take note of the following information:
1) Basic Information about handling personal data
Basically, you may visit our website without us collecting any personal data from you. Personal data is only collected if you voluntarily disclose such data for the purpose of concluding a contract or opening a customer account. Without your explicit consent, this data is merely used for contract performance and processing your inquiries. Upon complete fulfilment of the contract and complete payment of the purchase price your data will be stored with care for tax and commercial law retention periods, to be deleted upon expiry of these periods.
When contacting us (for example via contact form or e-mail) personal data will be collected. It is evident from the respective input form which data are collected. Those data will be stored and processed exclusively for the purpose of responding to your enquiry or of getting in contact with you and for the connected technical administration. Your data will be deleted after final processing of your inquiry, if you so desire, provided that legal retention periods will not be barred by a deletion.
Furthermore, personal data will be collected, if you register with our e-mail newsletter. Those data will be used for advertising purposes in the form of an e-mail newsletter, if you agree in this expressly as follows: “Please Confirm Subscription.”
You can cancel the newsletter at any time by clicking on the link provided in the newsletter or by a corresponding message addressed to us. After cancelation your e-mail address will be immediately deleted in our newsletter mailing list.
The dispatch of newsletters takes place via the service provider The Rocket Science Group, LLC d/b/a MailChimp, 512 Means St., Suite 404 Atlanta, Georgia- 30318, USA (http://www.mailchimp.com/), and ZOHO CORPORATION incorporated and registered in the United States of America with company number 3019282 whose registered office is at 4141 Hacienda Drive, Pleasanton, California 94588, USA (“Zoho US”), the companies to which we pass on your personal data for the purpose of transmitting newsletters. Please note, that normally your personal data will be transmitted to a MailChimp server in the USA or a ZOHO Server in the USA or EU and stored there. We have concluded a data processing contract with MailChimp and ZOHO to protect your data on the basis of EU commission standard contractual clauses in order to enable the transmission of your personal data to Mail Chimp or ZOHO. This data processing contract can be sent on request and you may object to the storage and use of your personal data at any time with effect for the future. To this end, please contact us via the e-mail address mentioned in the legal notice.
2) Transfer of personal data for the purpose of order handling
For the purpose of contract fulfillment, personal data collected by us are transferred to the transport company commissioned with the delivery, provided this is required for delivering the goods.
Among other things this website uses so-called “cookies” serving to make our Internet presence more user-friendly, effective and secure – for instance to accelerate navigation on our platform. Furthermore, cookies allow us to measure the frequency of website visits as well as general navigation. Cookies are small text files stored on your computer system. Please note that some of these cookies are transferred from our server to your computer system, mostly so-called “session cookies”. “Session cookies” are characterized by being automatically deleted from your hard drive upon the end of the browser session. Other cookies remain on your computer system and allow us to recognize your computer system during your next visit (so-called permanent cookies). You may certainly decline these cookies at any time provided your browser permits this. Please note that once your browser is set to decline cookies (from our website) certain features of this website may not be available or restricted.
4) Use of Google AdWords Conversion-Tracking
This website utilizes the online advertising program “Google AdWords” and the conversion tracking within the framework of Google AdWords. The conversion-tracking cookie is set on the user’s browser, if he clicks on an ad delivered by Google. Cookies are small text files, which the internet browser places on your browser. These cookies lose their validity after 30 days .They are not used to acquire personal identification data. If the user visits a certain page of this website and if the cookie has not yet expired, Google and we will be able to tell that the user clicked on the ad and was forwarded to this page. Each Google AdWords client gets a different cookie. Thus, cookies cannot be tracked via the website of AdWords clients. The information collected by the conversion cookies are used to provide aggregate conversion statistics to AdWord clients who have opted-in for conversion tracking. Clients are informed about the total number of users who clicked on the ad and were forwarded to a conversion tracking tag page. However, they do not get any information enabling them to identify users personally. If you do not want to participate in the tracking program, you can refuse the use of this program by easily deactivating the google conversion-tracking cookie via your internet browser through the user settings. In this case, you will not be included in the conversion tracking statistics. Further information concerning Google data privacy can be found at http://www.google.co.uk/intl/en-GB/policies/privacy/
5) Use of Google AdSense
6) Social Plugins
This website uses the Youtube embedding functions for display and playback of videos offered by “Youtube”. To this end, the extended data protection mode is used to ensure, according to provider information, that user information will only be stored once the playback functon of the video is started. When the playback function of embedded Youtube videos is started, the provider sets “Youtube” cookies in order to collect information on users. According to indications from “Youtube”, the use of those cookies is intended to record video statistics, to improve user-friendliness and to avoid improper actions. Regardless of whether the embedded video is played back, a connection to the Google network “double click” is established when visiting this website. This may trigger further data processing beyound our control. Further information on “YouTube” data protection can be found in the provider’s data protection statement at: http://www.google.co.uk/intl/en-GB/policies/privacy/
8) Information on Customer Rights and Contacts
You are entitled to obtain information on your saved data free of charge and on how to correct, block or delete this data where applicable. Please contact us with any further inquiries about the collection, processing or use of your personal data. The same shall apply for obtaining information, your requests to block, delete or correct your personal data as well as for withdrawals of granted consents. You can find our contact address in our legal notice.
9) Web analysis service